When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read our own.
Had never looked at Subaru before but my Dad encouraged me to go. We met with Scott at Gold Fleet who was amazing. He sat down with us and talked about the company philosophy - they see themselves as consultants, not sellers, so they really work with people to see what they need, what is best for them, and to give information and allow people to make their own decisions (aka no pressure). You could see the staff's enthusiasm from the very beginning. Furthermore, there's no brand snobbishness, etc, like you might see at some dealerships. They don't talk down other brands, in fact the employees own a mix of vehicles themselves. They care more about you finding a vehicle that suits your needs than pushing a brand on you, which is refreshing. Few things turn me off more at a car dealership than them talking down a vehicle/brand I've driven and enjoyed. One thing in particular that was important to me was the conscientiousness and equal attention paid by the consultant, Scott. At our first encounter, I (a woman in her 40s) went there with my father (man in his 70s). Even though we're in the 21st century, many sellers still direct their selling to men more than women when faced with both. I never once felt like that was the case with Scott and all other employees at the dealership. My dad ended up getting a nice new Outback, but I'm still looking for a creampuff deal to replace my aging pickup. Even though I didn't leave with a vehicle of my own, I'll keep looking and checking their inventory. But the point is, if you're looking for a new vehicle, this is a great place to go. You'll be treated well and fairly. In my view, there are lots of great cars and brands out there - what it comes down to, in the end, are the people selling it to you and the experience they give, and this crew, from the consultants to the ladies at the back desk, are some of the best.
10 months ago
I was well taken care of each time I went in for servicing. They were eager to assist by setting up a work area for me to work while I waited. Staff was helpful. And I always leave with a clean car! Just leased my second Subaru through them!
a year ago
From the moment we stepped into the Gold Fleet Subaru dealership, we encountered respect, efficiency, friendliness, and expertise from all the staff. Our salesman, Dennis Marion, answered our many questions with patience and without any sales pressure. He offered excellent advice in all aspects of the car purchasing process. We would highly recommend him to any other potential buyers! My husband and I are VERY satisfied customers! We are convinced that we have made a wise purchase.
a year ago
I told Tiffany and Hernan I owe them a great review. As part of the VW EMMISSION SCANDLE I had lots of time to shop. Northbay Subaru had pricing as good as any in Montreal( often the best according to cargurus). They also managed to have my used car purchase ready in one days notice so I could leave for Vancouver that Friday. 4 weeks, 11,000 km later, I love my new Legacy. Great car on the long haul through the mountains and back . BTW I plan to sell others on the Subaru brand. I think I made a great choice on a Car build for Canada. Mike Fitzgerald
a year ago
Great customer service and overall great place. They know who I am when I walk in and what car I have and all history. Love them.
3 years ago
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